1800 Number Cost Australia (Pricing)
The honest answer to what an 1800 number costs in Australia: a simple monthly fee, per-minute call rates and no hidden surprises. Plans start at $10 per month.
Key Features
Plans from $10 per Month
A cheap 1800 number for Australian businesses with no lock-in contracts.
No Setup Fees
You only pay for what you use. No mysterious upfront charges to get connected.
Per-Second Billing
Calls are billed per second, so you only pay for the exact time a call takes.
No Contracts
Month-to-month service that only needs 30 days notice to cancel.
Detailed Reporting
Track exactly what you pay for with caller ID info from the online console.
One Account, Many Numbers
Add 1300, call tracking and VoIP numbers to the same simple billing structure.
Ready to get started?
Get Started"How much does an 1800 number cost in Australia?" is one of the most common questions we hear. The honest answer is that the month-by-month charges are simple and predictable, and with Simple Telecom they start at just $10 per month. For a full walkthrough of how 1800 numbers work, see our 1800 numbers page.
What Makes Up the Cost
An 1800 number has two moving parts: the monthly fee and the per-minute charges for calls. There are no setup fees on standard numbers and no contracts — just a month-by-month arrangement that requires 30 days notice to cancel.
The Monthly Fee
Your minimum monthly charge covers the rental of the number itself. Simple Telecom plans start at $10 per month for a standard 1800 number. The larger plans cost more each month because they include a dollar amount of call credit or included minutes for fixed lines, mobiles or both.
The Per-Minute Rate
Every call you receive is charged per minute. The rate depends on where the call lands:
- Landing to a fixed line — charged at the 1800 fixed line rate.
- Landing to a mobile — charged at the 1800 mobile rate.
We list pricing per minute but actually bill per second, so you only pay for the seconds you use rather than rounding every call up to the next full minute. Where your calls land is set when you choose your answer point, and you can change it in real time from the online console.
Are There Hidden Fees?
No hidden fees. If your plan does not include call credit, you only pay for the calls you receive. If you get no calls, there are no call charges at all. There are no setup fees and no minimum terms on our standard plans. When you cancel, you simply provide 30 days notice.
How 1800 Cost Compares to 1300
From the business owner's perspective, the cost of an 1800 number is virtually identical to a 1300 number. The real difference is on the caller's side — while 1300 calls are charged to the caller at local rates, 1800 calls are free to the caller, which can be a powerful incentive for customers to pick up the phone.
Saving Money on Your 1800 Number
A few tips to keep your 1800 number cost down:
- Choose the right plan — match your typical call volume to a plan that includes credit or included minutes rather than paying casual rates.
- Watch the mobile rate — landing calls on a mobile attracts the higher rate, so route your number where it suits your call patterns.
- Track your usage — use the reporting tools to spot calls that could be handled more cost-effectively.
Need the full picture before you decide? See our 1800 and 1300 pricing page for the complete fee and rate breakdown.